Your quick guide
Messages, Complaints, Website messages, Reviews and Send notifications are grouped under Messages & feedback. Each page keeps its own permissions and counts. Car and task alerts stay in Operations.
The Complaints menu badge, dashboard and notification bell show your open cases. Managers see only their permitted companies and branches; the owner’s count shows cases sent for owner review. Counts remain until resolution, including after opening or replying; they are not unread-message counts. Phone updates follow your notification preferences.
Quick startNew here? Ten steps to your first day.The page shows information based on your account and assigned locations. Your company’s settings control which options are available.
- Choose your language from the header. Your choice is remembered on this device.
- Sign in with your own account. Managers and owners also enter a code from their authenticator app.
- The dashboard counts saved visits: cars with us, unaccepted requests, ready cars and completed returns. Use the cars and requests sections to inspect your permitted work.
Find records
Use Search to find a name or reference in the permitted list. Choose Show to narrow the results; Dates adds an optional date range. Find searches all results before pagination. Clear filters restores the list while keeping the selected company and existing page controls. Search does not search private message or review text. The normal service priority remains unchanged. Date ranges use the platform display time; invoice dates use the due date and settlement dates use the period end. If a filter is invalid, its error appears above the controls; correct the value and choose Find.